About Us

Local. Caring. Independent Urgent Care for Pets.


Gems Veterinary Urgent Care is a woman-owned, privately owned, community-focused practice providing high-quality urgent care when your pet needs it most. We’re committed to compassionate, transparent care in a supportive environment where pets and their families feel heard, respected, and cared for.

About Us

Privately Owned. Local To The Community.

Our Mission & Core Values

About Us

Culture

We foster a positive, supportive workplace where everyone feels respected, included, and united by teamwork and purpose.

About Us

Growth & Innovation

We embrace learning and creative problem-solving to strengthen our care and client experience.

About Us

Willingness to Go Above & Beyond

When it matters most, we rise with dedication, flexibility, transparency, and heart.

About Us

Integrity & Transparency

We lead with honesty and accountability, doing what’s right even when it’s hard.

Meet Our Founder

Dr. Petya Trifonova, DVM

Owner & Lead Emergency Veterinarian

Dr. Petya Trifonova

Dr. Trifonova has been a veterinarian for over a decade, spending much of her career in emergency medicine. She values the fast pace, sense of urgency, and investigative challenge that come with managing complex cases.

She believes that even in stressful moments, pets and their families deserve a humane, grounded experience. This philosophy drives her commitment to continual learning and advanced training.

Her focus is always on bringing clarity, calm, and high-quality care to every urgent situation. Outside of the clinic, she shares her life with three cats (Elvis, Piper, and Pippo) and her dog, Nessi, who serve as a daily reminder of the bond between pets and the people who love them.

Key Certifications:

Peaceful Euthanasia Practitioner
Fear Free Certified Professional
RECOVER CPR Certified
🐾 Our Dedicated Team

Meet Our Compassionate Team

Our dedicated team works alongside Dr. Petya to provide thoughtful, high-quality urgent care for your pets and peace of mind for your family.

Phylis (Our lovely Customer Service Representative)
🤝 Customer Service Representative

Phylis

Born back East but raised in the mountains of Colorado, I was rarely far from a horse growing up. I competed in local gymkhanas and small rodeos as a kid, experiences that sparked my lifelong love of animals and the outdoors. Colorado has always felt like home, and today I’m lucky to share it with my family and my cats!

Working in veterinary medicine has allowed me to turn my love of animals into something meaningful. I especially enjoy getting to know our clients and their pets and helping make what can sometimes be a stressful visit feel a little easier. I believe listening, being approachable, and making people feel comfortable are just as important as the care their pets receive.

I’m proud to be part of the team at GEMS Veterinary Urgent Care and to work alongside people who genuinely care about the pets and families we serve. I’m grateful for the opportunity to make a positive difference every day and to help every family feel heard, supported, and in good hands.

Shawna (Our amazing Lead Tech)
🩺 Lead Tech

Shawna

With more than 20 years of experience as a Registered Veterinary Technician, I’ve had the opportunity to work in many areas of veterinary medicine, including emergency and critical care, general practice, orthopedics and rehabilitation, and internal medicine. I’ve always been drawn to specialty medicine because I enjoy the complexity and the opportunity to work alongside dedicated teams to provide thoughtful, high-quality care for patients and their families.

Throughout my career, I’ve also developed a strong interest in the well-being of the people behind veterinary medicine. That passion led me to pursue a Bachelor of Social Work, and I’m currently working toward my Master of Social Work. I’m passionate about creating supportive, healthy workplace cultures and helping make veterinary medicine a more sustainable profession for the people who dedicate their lives to it.

I’m excited to bring my experience, leadership, and passion for both patient and team care to GEMS Veterinary Urgent Care.

Outside of work and school, I’m a wife and mom of two. We love traveling, camping, exploring new places, and—without apology—we’re a Disney family!

⭐ Client Feedback

Trusted by Local Pet Parents

See what Centennial and South Denver pet owners have to say about our compassionate urgent care team.

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 55.047 reviews
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent47 reviews
Posted on Google Google
Kristin Maddox profile picture
Kristin Maddox
0 days ago
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They are so attentive and informative. Also a major plus is that you are able to sit in the back with your fur baby until they are taken for tests, which you can see from the room.
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S K profile picture
S K
14 days ago
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We moved to the area several months ago and were looking for a locally owned, veterinarian-owned practice for our two dogs. I’m very particular about finding a vet I can trust. After calling and visiting several practices, I decided to establish our dogs’ care with Gems, and I’m so glad I did! Although Gems is an urgent care practice, they also offer general veterinary care. Dr. T and her team are wonderful with our dogs. They are compassionate, kind, and attentive. They truly listen to my concerns and take the time to answer my questions without making me feel rushed. Both of our dogs have had health issues, and the team has always been able to get us in the same day when we’ve needed care. Their hours also work very well with my busy schedule. I especially appreciate Dr. T’s calm, knowledgeable approach. She explains the options without pushing unnecessary tests or procedures. If I ask about a test that wouldn’t add useful information or change the treatment plan, she tells me honestly. That means a lot to me. Recently, I found a few small lumps on one of my dogs. Dr. T examined and aspirated them, and one turned out to be cancerous. She scheduled surgery for the very next day to remove it and send it for biopsy. Everything moved quickly, and both the surgery and recovery went very well. Dr. T has continued to support us while our dog receives treatment from an oncologist, and we are so grateful for her ongoing care. I trust Dr. T and her team with my dogs. It’s clear that they truly care about their patients and the pet parents—and they are excellent at what they do. I highly recommend Gems!
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Katya Gancheva profile picture
Katya Gancheva
15 days ago
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We’ve had two visits with our Shih Tzu, and both experiences have been wonderful. Dr. Trifonova is absolutely amazing! She is incredibly warm and caring and my dog absolutely loves her. We are so happy we found Dr. Trifonova and couldn’t recommend her more highly. ❤️🐾
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Emily Holman profile picture
Emily Holman
16 days ago
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Gems made the vet visit very pleasant for my cat. Took her temperature in her ear. Allowed her to roam the room (although she opted to hide behind me), gave her treats and affection to help her stay calm. All treatment went to where she was instead of on the exam table. They had a quilted cover so it would be warm and comfy for her. While it was not inexpensive, it was a much better experience (and less expensive) than an ER visit. Lovely and caring staff. Great place to go when you have an emergency. One phone call and they'll let you know if an ER visit is necessary.
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Amy Moran profile picture
Amy Moran
16 days ago
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This place is phenomenal. I came with my puppy and had my two children with me. Not only did they take incredible care of my dog, but they also offered my children snacks and a movie in the reception area so I could focus on the appointment and have a moment to decompress from the stressful situation. Everyone took such good care of the entire family and I'm so thankful.
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A profile picture
A
22 days ago
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My dog got an eye infection in the middle of the week and no one had an appointment until Monday! I took my dog to Gems because I didn't want my dog to have to wait so long for care. We were able to see a doctor right away. Everyone was super kind and the place is new and clean. I have gone to ERs so many times for things that weren't necessarily dog emergencies, so it's nice to have an urgent care available in the area. Thank you for helping my dog!
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Ashanty Jacome profile picture
Ashanty Jacome
24 days ago
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Thank you to the team for all their help with my little guy. Everyone was so attentive and caring! They definitely make sure animals and owners are comfortable!
Posted on Google Google
Marin Cooper profile picture
Marin Cooper
24 days ago
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Dr. Trifonova was very kind and knowledgeable. She was very attentive to my kitty. I am so happy with the service and I would definitely go back!
Posted on Google Google
Morgan Wright profile picture
Morgan Wright
29 days ago
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Knowledgeable, caring, urgent care is never cheap but their prices were really good. I’ll come back here for urgent care whenever I can.
Posted on Google Google
Annette Fowler profile picture
Annette Fowler
34 days ago
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We had an emergency situation with a dog we were pet-sitting and we were SO glad this excellent location was open at 8pm on a holiday weekend. The tech and doctor could not have been more kind, even though I was a little panicked and didn't have all the dog's medical history. They were patient, gentle and thorough with the patient and didn't charge a fortune. Highly recommended!!

Hours & Availability

We’re open Thursday through Monday, from 12:00 PM to 10:00 PM, offering flexible evening hours to accommodate busy families.
Walk-ins are always welcome. Or, if you prefer, you can wait comfortably at home and we’ll notify you when it’s your pet’s turn.

Choose the option that works best for you. We'll keep you updated every step of the way.

📞 Call Us Now